Release of Information Specialist – Regional Process Center (On-Call)

Kaiser Permanente


Expert Care is in the Details

Providing accurate coding, auditing, and reporting, our medical records team is a highly valued and integral part of our team. We use the most advanced HER technologies, including EPIC and 3M 360 encompass computer-assisted coding, and foster a strong belief in promoting team members from within.

Job Description:

Release of Information Specialist – Regional Process Center (On-Call)
Clackamas, Oregon

In this role, you will maintain confidentiality of protected health information (PHI). You will review requests for health information; abstract case histories; and prepares medical records for use in legal proceedings. You will also support compliance and Principles of Responsibility. In addition, you will adhere to applicable federal and state laws and regulations, accreditation and licensing requirements, policies and procedures, and report and/or resolve issues of non-compliance. We currently have two on-call positions available.

Qualifications Include:

  • At least four years of experience in disclosure of Protected Health Information (PHI), with an emphasis on the legal aspects, in a health care setting, or a recent graduate of an accredited associate degree in a Health Information Management (HIM) program and two years of experience in a health care setting
  • One year of customer service experience
  • A high school diploma or GED
  • Certification in medical terminology and abbreviations, current within two years or you will need to complete the Kaiser Permanente medical terminology assessment with a minimum competency score of 84% or higher
  • The ability to type at least 40 words per minute with above average accuracy
  • Proficiency in the use of applicable computer software (e.g., MS Word, Excel, Outlook) and other work related tools (e.g., fax, copier, scanner, multi-line phone system, etc.)
  • The ability to understand and communicate Washington and Oregon laws and regulations that relate to release of information and disclosure of PHI and principles of confidentiality
  • Familiarity with health record chart content, order, and ability to quickly scan large volumes of documents in paper form or online for sensitive information and requested documentation
  • The ability to consistently meet or exceed department quality and productivity standards
  • Strong organizational skills and the ability to work independently and manage multiple priorities in a busy environment with frequent interruptions and time demands
  • Demonstrated courtesy, helpfulness, and respect in dealing with customers
  • Good interpersonal skills with the ability to communicate effectively (both written and oral) with internal and external customers
  • The ability to work in a Labor/Management Partnership environment


Preferred Qualifications Include:

  • A Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA) preferred
  • Comprehensive knowledge of anatomy and terminology preferred
  • Basic knowledge of biology/anatomy/disease processes preferred
  • Basic knowledge of laboratory tests and what they are ordered for preferred
  • Basic knowledge of drugs and what they are prescribed for preferred
  • Demonstrated accuracy, medical abstracting, and time management skills preferred
  • Knowledge of Kaiser Permanente function and departments preferred
  • Familiarity with Health Information Management policies and procedures (Privileged Information, Guidelines for Authorizations, Health Record Security, Health Record Documentation) preferred
  • Comprehensive knowledge of Federal law and Health Insurance Portability and Accountability Act of 1996 preferred
  • Strong knowledge of Oregon and Washington laws relating to health information preferred


Instructions for Resume Submission:

For immediate consideration, please visit for complete qualifications and job submission details, referencing job number 786570.

Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

This position supports Kaiser Permanente’s code of conduct and compliance by adhering to all laws and regulations, accreditation and licensure requirements, and internal policies and procedures.



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