HIM Specialist 3

St. Charles Health System


St. Charles Health System is a private, nonprofit organization, dedicated to providing high-quality care and the latest in health care technology to the communities it serves. Headquartered in Bend, Ore., St. Charles is an integrated delivery system, with a strong focus on population health that provides a full range of evidence-based health care services within a 32,000-square-mile area in Central and Eastern Oregon.

The health system owns and operates a trauma level II, tertiary referral center in Bend, a trauma level III, type B rural hospital in Redmond, and trauma level IV critical access hospitals in both Prineville and Madras. As the largest employer in Central Oregon, St. Charles Health System and St. Charles Medical Group care for our communities in more than two dozen outpatient clinics and in more than 20 specialty areas of medicine.

Job Description:

Title: HIM Specialist III         

Reports To Position: HIM Supervisor

Department: Health Information Management

Our Vision: Creating America’s healthiest community, together

Our Mission: In the spirit of love and compassion, better health, better care, better value

Our Values: Accountability, Caring and Teamwork

Departmental Summary:

The Health Information Management Departments at St. Charles Health System, provides many services to our multi-hospital organization including: prepping, scanning and indexing, physician deficiency analysis, release of information, medical record maintenance, facility and profee coding, and medical transcription.

Position Overview:

The St. Charles Health System’s The HIM Specialist III is an advanced level position, responsible for working with a variety of internal and external customers on behalf of St. Charles Health System patients to ensure timely and accurate management of confidential health information. .This position does not directly manage other caregivers, however may be asked to review and provide feedback on the work of other caregivers.

Essential Functions And Duties:

  • Performs retrospective record review audits on physician documentation for the organization incorporating TJC & CMS documentation requirements into the assessment.
  • Reviews records for documentation deficiencies in relation to timeliness, quality of content and authentication.
  • Critical thinking skills; being able to recognize content of required documentation when performing audits.
  • Has a thorough understanding of where clinical documentation resides in the EHR when performing audits.
  • Advanced skills in record archive management – such as storing records, archiving records based on state regulations.
  • Advanced skills in Release of Information – assisting with MyChart release requests, MyChart activation requests, MyChart proxy requests, uploading PHI to secure portals and burning PHI on CD’s.
  • Accurately transcribes Epic Partial Dictations making sure that the transcription is correct, complete and has consistent style, as needed.
  • Use of transcription administrative console to help monitor workflow of partial dictations.
  • Follows patient confidentiality guidelines and legal documentation requirements
  • Has a thorough knowledge of reference materials and how to research.
  • Supports the vision, mission and values of the organization in all respects.
  • Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
  • Provides and maintains a safe environment for caregivers, patients and guests.
  • Conducts all activities with the highest standards of professionalism and confidentiality.  Complies with all applicable laws, regulations, policies and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
  • Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate.
  • May perform additional duties within the organization, as required or assigned.

Physical Requirements:

  • Continually (75% or more): Sitting, keyboard operation, use of clear and audible speaking voice and the ability to hear normal speech level.
  • Frequently (50%): Standing, lifting 1-10 pounds, grasping/squeezing.
  • Occasionally (25%): Bending, reaching overhead, carrying/pushing or pulling 1-10 pounds.
  • Rarely (10%):  Walking, stooping/kneeling/crouching, climbing stairs.
  • Never (0%):  Climbing ladder/step-stool, lifting/carrying/pushing or pulling 11-50 pounds, operation of a motor vehicle, ability to hear whispered speech level.
  • Exposure to Elemental Factors
  • Never (0%):  Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface.
  • Blood-Borne Pathogen (BBP) Exposure Category
  • No Risk for Exposure to BBP

Required Qualifications:

Associate Degree in Health Record Technology; or 2 years equivalent work experience in related field may be substituted for education with High School diploma or GED.           


If the caregiver has a RHIT Certification; then this position will require the caregiver To Maintain Required Educational Credits (CE) Through AHIMA.


Two to four years of hospital/medical office experience with a Health Information Management focus

Personal Protective Equipment

Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.

Additional Position Information: 

  • Knowledge of medical terminology and clinical documentation
  • Accurate and concise
  • Knowledge of Protected Health Information (PHI) and Health Insurance Portability and Accountability Act (HIPAA)
  • Demonstrated ability to communicate effectively with staff, patients and their families.
  • Ability to learn quickly, follow orders, multitask and complete assigned tasks
  • Excellent customer service skills
  • Demonstrates responsibility and accountability for performance in regards to:
    • Attendance and punctuality
    • Ability to meet daily productivity standards
    • Ability to work well independently and in a team/group environment
    • Strong organizational skills


  • Communication/Interpersonal
  • Demonstrates SCHS values of Accountability, Caring and Teamwork in every interaction.
  • Must have excellent communication skills and ability to interact with a diverse population and professionally represent SCHS.
  • Ability to effectively interact and communicate with all levels within SCHS and external customers/clients/potential employees.
  • Strong team working and collaborative skills.
  • Ability to effectively reach consensus with a diverse population with differing needs.
  • Ability to work under pressure in a fast-paced environment.


  • Ability to multi-task and work independently.
  • Attention to detail.
  • Excellent organizational skills, written and oral communication and customer service skills, particularly in dealing with stressful personal interactions.
  • Strong analytical, problem solving and decision making skills.
  • Excellent organizational and multi-tasking skills.
  • Critical-thinking skills.Must be able to assess medical reports and spot any inaccuracies and inconsistencies in documentation. They must also be able to think critically when doing research to find the information that they need and to ensure that sources are both accurate and reliable.
  • Time-management skills.Audits are completed monthly, caregivers must be comfortable working under deadlines.
  • Writing skills.Must possess good understanding of the English language and grammar.

Language Skills: 

  • Read, write, speak and understand English.

Computer Skills:

  • Caregiver must be comfortable using computers and word-processing software
  • Basic to intermediate ability and experience in computer applications, specifically electronic medical records system and MS Office.
  • Basic experience in computer applications necessary to record time, obtain work directions, and complete assigned CBL’s.

Preferred Qualifications:

A valid Registered Health Information Technician (RHIT) certification


Three to five years’ experience  


Full benefits and Paid Time Off

Instructions for Resume Submission:

Please apply online at our career site.

Apply Online: https://stcharles.wd1.myworkdayjobs.com/External/job/Bend-OR/HIM-SPECIALIST-3_R1005905

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